Billing Policies

We continually strive to contain costs, while maintaining our commitment to excellence.  We strive to ensure that every appropriate effort is made to collect money owed to the hospital for services provided.

Patients are responsible for the charges for services received. However, to assist patients in meeting their financial obligations, the hospital will bill their health insurance carrier(s) for them, as long as a valid ID card and/or information regarding insurance coverage is presented at the time of registration. For workmans' compensation and auto insurance claims, please contact the Business Office with claim information as soon as the employer and/or auto carrier has been contacted.

The hospital accepts assignments of benefits and maintains an active follow-up program with all insurance carriers.  Insurance is billed as a courtesy to the patient, and the patient remains responsible for contacting their insurance carrier to ensure prompt payment of their accounts. Patients should contact their insurance if payment has not been made within 45 days.

At the patient's request, a detailed bill may be provided. The hospital will send periodic statements to the patient or responsible party in an effort to keep them informed as to the status of all open accounts.

Please contact our Patient Financial Services office at 302-629-7946 for more details.

Professional Physician Billing

Your hospital bill does not include charges for professional services provided by the physicians involved with your care.  They will bill you separately. 

These physicians may include:  Anesthesiologists, Surgeons, Cardiologists, Radiologists, Pathologists, Emergency Physicians, and other specialties.

Facturas De Médicos Profesionales

La factura del hospital no incluye los cargos por servicios profesionales proporcionados por los médicos que participen en su atención.  Ellos le facturarán por separado.

Estos médicos pueden incluir:  Anestesiólogos, Cirujanos, Cardiólogos, Radiólogos, patólogos, Médicos de Emergencias y otras especialidades.