General Questions
- What's the best way for me to pay my hospital bills?
- What is a deductible? A co-payment?
- Who is responsible for paying my bill?
- What other bills will I receive?
- Did you bill my correct insurance?
- What is pending with my insurance?
- What do I owe?
- Did you receive my payment?
- Why didn't my insurance pay?
What's the best way for me to pay my hospital bills?
When making medical payment decisions, make sure you know:
- The total costs
- What your insurance will cover
- What you will have to pay out-of-pocket
- What method of payment the hospital accepts
- If you have provided insurance information at registration, the business office will bill for you. Make sure you have provided accurate information at the time of registration
What is a deductible? A-co-payment?
A deductible is the initial amount of "covered" health costs that you pay before your insurance plan begins reimbursement. A deductible is usually a set dollar amount such as $250 or $500.
A co-payment is the portion of your health care expenses not covered by insurance. A co-payment is usually a percentage figure, like 10% or 20%.
For example, on a $500 bill, your deductible might be $150, so you would have to pay the first $150. This leaves a balance of $350. Of that $350, your co-payment might be 20%, meaning that you will have to pay an additional $70. Your insurance company will pay the remaining $280.- The hospital will file the claim for you. After insurance has made payment, you will receive a bill asking for payment on the balance using cash, check, or credit card.
- In certain circumstances, you will be able to make monthly payments to the hospital until your bill is paid in full. You should discuss this with our Patient Financial Services office.
Make sure that you understand what the hospital requires and what payment options you have.
Who is responsible for paying my bill?
If you have provided insurance information at registration, the hospital will bill for you. Make sure you have provided accurate information at the time of registration.
What other bill(s) will I receive?
In addition to your bill from the hospital, you may receive bills from other physicians who may have provided services to you. For instance, you may receive bills from consulting physicians, radiologists, or other specialists. Please contact their office directly if you have questions concerning their bills.
Did you bill my correct insurance?
To find the answer to this question, you will need to check your account details .
What is pending with my insurance?
To find the answer to this question, you will need to check your account details .
To find the answer to this question, you will need to check your account details .
To find the answer to this question, you will need to check your account details .
An insurance company sometimes denies payment for medical services provided. Please contact our Patient Financial Services office to discuss this information by calling 302-629-7946.